Last updated: 13 November 2025

Please read these Terms and Conditions carefully before using our website and services.

1.  Interpretation and Definitions

Interpretation

Words with capitalised first letters have specific meanings outlined below. These definitions apply equally in singular and plural forms.

Definitions

For the purposes of these Terms and Conditions:

  1. Account: A unique account created for You to access our Service or parts of our Service.
  2. Affiliate: An entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  3. Company: Refers to PLD Organisation Pty Ltd (also “We”, “Us”, or “Our”) in this agreement.
  4. Content: Any text, images or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
  5. Country: Refers to the Commonwealth of Australia.
  6. Device: Any device capable of accessing the Service, such as a phone, tablet or computer.
  7. Feedback: Suggestions, innovations, or feedback submitted by You regarding the attributes, performance or features of our Service.
  8. Products: Products or content that is available to purchase and/or download via our Service.
  9. Service: The website located at www.pld-literacy.org.
  10. Terms and Conditions (Terms): Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  11. Third-party Social Media Service: Services or content provided by third parties and made accessible through our Service.
  12. You: The individual accessing or using the Products and Service, or the company or other legal entity on behalf of which such individual is accessing or using the Products and Service, as applicable.

2. Acceptance of Terms

By using our website or purchasing any products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use the Service.

  • You confirm that you are at least 18 years of age.
  • Your use of the Service is also governed by our Privacy Policy.

3. Shopping & Purchase Services

  • All transactions are processed in Australian Dollars (AUD).
  • Prices listed include GST where applicable.
  • We aim to ensure all products on our website are in stock and accurately priced.
  • Shipping options and delivery timeframes are outlined in our Delivery Process Guide.
  • For details on refunds and exchanges, please review our Refund Policy.

4. User Accounts

When you create an account with PLD:

  • You must provide accurate, current and complete information.
  • You are responsible for maintaining the confidentiality of your login details.
  • You agree not to disclose your password to any third party. You must notify us of any unauthorised use or security breach.
  • You may not use someone else’s name or a trademark as your username without permission. You may not use a username that can be deemed offensive, vulgar or obscene.

5. Intellectual Property

All original content and products on this website are the intellectual property of PLD Organisation Pty Ltd or its licensors.

  • Our content is protected under Australian and international copyright law.
  • YYou may not reproduce or redistribute our materials without express permission unless allowed under specific licensing schemes (e.g. for schools and governments).
  • Our trademarks and trade dress may not be used without our written consent.

See more at:  https://pld-literacy.org/pld-copyright/ | www.copyright.org.au

6. Feedback and Suggestions

By submitting Feedback to PLD:

  • You assign all rights and interests in that Feedback to us.
  • If a full assignment is not possible, you grant us a non-exclusive, irrevocable, royalty-free, worldwide license to use it for any purpose.

Our Service may include links to third-party websites not controlled by PLD.

  • We do not take responsibility for the content or privacy practices of these sites.
  • You use third-party websites at your own risk and are encouraged to review their terms and privacy policies.

8. Termination of Accounts

We may suspend or terminate your account immediately, without notice, if:

  • You breach these Terms.
  • Upon termination, your right to use the Products and Services will cease immediately.
  • To close your account, contact our support team at https://support.pld-literacy.org.

9. Limitation of Liability

To the maximum extent permitted by law:

  • PLD’s total liability is limited to the amount you paid for the Product, or AUD $300, whichever is lower.
  • We are not liable for any indirect, incidental, or consequential damages, including loss of profits, business interruption, data loss, personal injury arising, and/or loss of privacy from use of the Service.

10.  Disclaimer – “As Is” and “As Available”

Our Service is provided “as is” and “as available” without warranties of any kind.

We do not guarantee that:

  • The Service will be uninterrupted or error-free.
  • The information is accurate or current.
  • The website or emails are free from viruses or malware.

Some jurisdictions do not allow exclusion of certain warranties; where applicable, our liability is limited to the maximum extent permitted by law.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Australia, excluding its conflict of law rules.

12. Dispute Resolution

If you have a concern or dispute regarding a product or service, You agree to contact us first to attempt an informal resolution.

13. Severability & Waiver

  • If any part of these Terms is found to be unenforceable, the remainder will still apply.
  • A failure to enforce a right does not mean we waive that right in the future.

14. Changes to These Terms

We may update these Terms at our discretion.

  • If changes are material, we will provide at least 30 days’ notice.
  • Continued use of the Service after updates implies acceptance of the revised Terms.

15. Contact Us